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Privacy Policy

PersyPet.shop

Last updated: June 10, 2025

At PersyPet.shop, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal data. This Privacy Policy outlines what information we collect, why we collect it, and your rights under the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following types of personal data:
• Identity Information: First and last name, email address, phone number, shipping and billing address
• Order Information: Purchase history, order number, payment method (Note: We do not store credit/debit card information; it is processed securely by third-party payment gateways)
• Technical Data: IP address, browser type, device type, cookies, and analytics data
• Usage Information: Products viewed, shopping cart activity, communication preferences

2. Why We Collect Your Data

We process your personal data for the following purposes:
• To process and deliver your orders
• To provide customer support
• To personalize your shopping experience
• To send newsletters or promotional offers (with your consent)
• To improve our website and services through analytics

3. Legal Basis for Processing (Under GDPR)

We process your data only when we have a valid legal basis, such as:
• Contractual necessity: To fulfill your orders
• Consent: For sending marketing emails or using cookies
• Legal obligation: To comply with applicable laws
• Legitimate interests: To improve services, prevent fraud, and secure the platform

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze traffic. You can manage or disable cookies in your browser settings. For more details, please refer to our [Cookie Policy] (if available).

5. Sharing Your Data

We do not sell your personal data. We may share it with trusted third parties only when necessary:
• Shipping and logistics partners
• Payment gateway providers
• Hosting and analytics service providers
• Legal authorities, when required by law

If any data is transferred outside the EU/EEA, it is done in accordance with GDPR requirements and with appropriate safeguards in place.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is 100% secure, and we encourage you to take steps to protect your account as well.

7. Your Rights (Under GDPR)

You have the right to:
• Access the personal data we hold about you
• Correct or update your information
• Request deletion of your data (“right to be forgotten”)
• Restrict or object to processing of your data
• Withdraw your consent at any time
• File a complaint with a data protection authority

To exercise these rights, contact us at:
📧 Email: persy.miow@gmail.com

8. Data Retention

We retain your data only as long as necessary for the purposes described above:
• Order-related data: up to 7 years (for accounting and legal reasons)
• Account data: until your account is deleted
• Newsletter data: until you unsubscribe

9. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with the revised “Last updated” date. We encourage you to review this page regularly.

10. Contact Us

If you have any questions or concerns regarding your privacy or this policy, please contact us:

PersyPet.shop
📧 Email: persy.miow@gmail.com
🌐 Website: https://persypet.shop